Refund policy
Return and Refund Policy – Boosty
At Boosty, we are committed to providing high-quality products that meet our customers’ expectations. If you are not completely satisfied with your purchase, we’re here to help.
Return Period
You have 30 days from the date of receiving your order to request a return.
Return Conditions
To be eligible for a return, your item must be in its original condition, unused, and in its original packaging. Please ensure the product is in perfect condition before sending it back.
Return Process
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Contact Us: Send an email to our customer service at support@myboosty.co with your order number and the reason for the return.
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Return Instructions: We will provide detailed instructions on how to return your product.
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Shipping: Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part (defective product, wrong item, etc.).
Refunds
Once we have received and inspected your return, we will notify you by email regarding the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 to 14 days.
Exchanges
If you wish to exchange a product for another within the same category, please contact us. We will guide you through the exchange process.
Non-Refundable Items
Certain categories of items cannot be returned, including:
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Gift cards
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Personalized items
Contact
If you have any questions regarding our return and refund policy, please contact us at support@myboosty.co.